owlly

Workforce management for F&B groups

Keep every service period staffed and every outlet in sync.

Owlly helps restaurant, café and catering groups coordinate rosters, attendance, leave, shift changes and flexible labour across outlets.

Multi-outlet · Part-time teams · Service periods · Casual coverage

Service-period board · Pine House Restaurant
Illustrative product view

Service

Lunch

Expected covers

60–110

Service

Dinner

Expected covers

80–180

Service

Event

Expected covers

150+

Each service period plans different roles, headcount and part-time availability.
Illustrative service-period board · Fictional data

Plan around service demand

See how the workforce changes by outlet and service period.

F&B coverage depends on the outlet, day, service period, expected covers and the mix of permanent and part-time employees.

Service-period planner
Illustrative product view

Outlet

Service

Demand

Status: Covered
Expected covers
60
Available part-time
2
Required roles
1 supervisor · 3 service · 2 kitchen support
Scheduled coverage
Fully covered
Suggested workflow
Review and publish.
Illustrative service-planning view using fictional data · Fictional data

A weekly roster has to survive daily service changes.

Between draft and pay-run, the same roster is asked to absorb reservations, absences and cross-outlet moves. Small, connected workflows are what keep it usable.

Service demand changes

Reservations, walk-ins, weather, promotions and events can alter the workforce requirement after the first roster draft.

Part-time availability changes

Availability often arrives through messages and may differ every week.

Employees move between outlets

A shared employee can solve one outlet's gap while creating an overlap or overtime issue elsewhere.

Actual hours need review

Clock records, approved extensions and missing attendance must be resolved before the timesheet is ready downstream.

Keep shared employees visible across the group.

Shared employee · Alex

Weekly assignments across two outlets

Total scheduled hours: 23h

  1. MonPine House11:00–16:00
  2. TueQuay Café08:00–14:00
  3. FriPine House17:00–23:00
  4. SatQuay Café16:00–22:00

New offer

Sat · Pine House · 18:00–23:00

A multi-outlet view helps authorised managers review an employee's assignments before solving one outlet's gap at another outlet's expense.

Keep every shift connected after the roster is published.

  1. Stage 1

    Plan the service

    Build the roster around outlet roles, service periods, availability and expected operating needs.

  2. Stage 2

    Keep the team updated

    Publish shifts and send changes through the employee mobile experience.

  3. Stage 3

    Handle the change

    Manage call-outs, swaps and flexible-labour requirements without creating a separate worker list.

  4. Stage 4

    Review the hours

    Compare scheduled and actual time, resolve exceptions and prepare approved timesheets.

Value for every F&B role.

Compare workforce issues across outlets and identify where a shared employee or flexible-labour decision requires attention.

Three common F&B scenarios.

Reservations increase after publication

  1. 1The outlet reviews the service-period requirement.
  2. 2Scheduled coverage is compared with the updated demand.
  3. 3Available employees are reviewed.
  4. 4Approved changes are published.
  5. 5Affected employees receive the updated shift.

Frequently asked questions

Can Owlly support multiple restaurant outlets?
Yes. Owlly can represent organisations, outlets, roles and employees within a connected workforce structure.
Can part-time employees submit availability?
Availability and scheduling requests can be supported through the employee experience according to configuration.
Can Owlly help with last-minute shift gaps?
Managers can use replacement, shift-change and casual-workforce workflows according to the organisation's deployment.
Can staffing be planned from reservations or expected covers?
Demand workflows may use reservation, cover or POS information where suitable data and integration scope exist.
Does Owlly run payroll for every F&B business?
Owlly supports timesheet review, payroll preparation, exports and integration workflows according to deployment.

See Owlly in your outlet structure

Build the demo around your service periods and workforce mix.

Tell us how your outlets currently handle availability, roster changes, casual gaps and timesheet preparation.